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Privacy Policy

Wednesday June 6th, 2018 by Hans Dekkers

With this privacy statement we would like to let you know what information Holiday Homes in Thailand collects from you and for what purpose we do this. Information that you provide to Holiday Homes in Thailand will be treated confidentially and in accordance with the General Data Protection Regulation (GDPR).

As recorded in the GDPR, we process personal data in accordance with the regulations of the relevant supervisory authority, the Dutch Data Protection Authority. This report describes which data we process, for what purposes and to which persons or bodies we provide the data.

For what purposes does Holiday Homes in Thailand collect this information?

Loyalty programs

When you leave your details to stay informed of Holiday Homes in Thailand, we will keep you informed about this via various channels. If you no longer wish to receive information, you can easily unsubscribe via our website or via a link in our e-mails. We strive to make our communication as interesting as possible for you. That is why it is personalized as much as possible and the content depends on your preferences. We also use your data to, for example, align our websites and e-mails with your preferences.

Bookings

When you make a booking we process your data in order to handle the booking properly. Think of communication about processing and total booking. Hereby we use your personal data that you specify when booking. These personal data are used by us in this case only for this purpose and are only accessible to those within Holiday Homes in Thailand who are engaged in your Booking or request.

Questions and complaints

When you ask Holiday Homes in Thailand a question or submit a complaint or when you contact Holiday Homes in Thailand by phone, e-mail, social media or by mail, we ask your contact details for handling your question or complaint. These personal data are used by us in this case only for this purpose and are only accessible to those within Holiday Homes in Thailand who are engaged in processing your question or complaint.

The visit to Holiday Homes in Thailand website

To facilitate your visit to our websites, Holiday Homes in Thailand uses so-called ‘cookies’. It is in our and your interest that the website functions properly, because our services to you then go well. Cookies are small text files that are stored on the hard disk or in the memory of your computer. Holiday Homes in Thailand uses cookies to track the use of its website and to record the preferences that you have set for a specific service or web page. In addition, some of our social media functionalities (such as Facebook and Twitter) can use cookies. Cookies are not used to retrieve your private data from your computer or to retrieve passwords.

How long do we keep your data?

We keep your data at least as long as we are required by law. In many cases this means that we hold data for at least 7 years to meet the requirements of the tax authorities. Then we keep the data as long as they are useful for the purposes for which you have provided your information. Contacts with our clients show that most of them feel it is desirable if we hold their data until a request for removal comes, because we can then deal with follow-up questions and orders faster. You can also always ask us to delete your data. Every year we also evaluate which personal data we delete internally.

If you want to know what data Holiday Homes in Thailand has recorded about you, then you can ask for this information in this e-mail form.

Who has access to your data?

Holiday Homes in Thailand may share your personal data with parties that have been carefully selected by Holiday Homes in Thailand to carry out its services for which you have given permission. These parties are, for example, called in to provide services on behalf of Kampert-Nauta (such as fulfillment or logistics services) or to carry out general data analysis. Think of a party that supports us in marketing. Holiday Homes in Thailand will not sell or rent your personal information to anyone. Holiday Homes in Thailand does not share your data, except for delivery of a package, outside the European Economic Area or with countries or parties where there is a sufficiently high security level (the adequacy decision), unless you explicitly ask us to do so.

View, supplement, correct, protect or delete data and your further rights

Based on the General Data Protection Regulation, you have various rights, on which the Dutch Data Protection Authority provides you with detailed information. You have the right to view, retrieve, correct or delete your personal data, or to withdraw your agreement for the use and processing of your personal data. We will respond to your request as soon as possible, but within four weeks. We will then retain the information that we are required by law. You may also always submit a complaint to the Dutch Data Protection Authority.

If you want to know what data Holiday Homes in Thailand has about you and for which we use it, then you can request this information form or contact us via our contact details (tel. +66871272125 or e-mail: info @ HolidayHomesinThailand.com). You can also submit a request for improvement or deletion of your personal data here.

Changes

The Holiday Homes privacy policy in Thailand can be changed. We will indicate all changes to the privacy statement on this page. We advise you to consult this privacy statement regularly, so that you are always aware of the content of the applicable privacy statement.